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Job: Manager, Cerner EHR Implementation

This posting has expired and is no longer available.

Job Description

POSITION SUMMARY: 
This position is responsible for providing support to the Regional Project Managers, as well as end users, for IASIS facilities in their assigned region in relation to managing the implementation, education, upgrades and post implementation support for Cerner E.H.R. 
PRIMARY RESPONSIBILITIES: 
This position will be responsible for meeting with clinical mangers as needed, management teams and users to optimize the use of Cerner, monitor the level of application usage, and respond to service call needs.  An objective of this position is to facilitate the resolution of issues within IASIS in a timely manner.  This position must coordinate with local I/S leaders to apply other I/S technical resources to support problems.  This will include prioritization of work efforts, between facilities, applications and consultants.  It will also be important for this position to develop good working relationships with each local facility, regional, divisional and departmental directors and I/S director.  This manager must document application issues and resolutions timeframes to provide feedback to the Director of Physician Information Services on vendor and Cerner performance via weekly status reports.  This position will be responsible for coordinating any customer service recovery steps required when system downtime occurs.  A key measurement of the effectiveness of this area is the time required to implement Cerner and have the physicians at high levels of use and proficiency.  Travel to other IASIS regions as requested to share solutions and assist with projects will also be a requirement.  This position is responsible for working directly with and supporting the Cerner team.  Additional key measurements will be implementation of Meaningful Use objectives and PQRS.
 


Qualifications

SKILL OR EXPERIENCE REQUIREMENTS:
  • Working knowledge of Healthcare industry, especially acute care services and physician office workflow
  • Medical industry Implementation Project Management experience
  • Must become a Cerner Certified Professional within 60 days of start of employment
  • Experience working with an EPM and EHR application
  • Experience working in a professional healthcare environment
  • Excellent communications and documentation skills
  • Experience handling customers in a courteous and professional manner
  • Analytical skills and knowledge to determine and provide sound advice concerning I/S issues related to the operations of the major customer areas and application support
  • Cerner experience a plus
 
EDUCATION OR SPECIFIC TRAINING REQUIREMENTS:
  • Bachelor’s degree or extensive clinical IT experience
 
ADDITIONAL SKILLS NEEDED:
  • Excellent interpersonal skills such as telephony, communication, active listening and customer-care skills.
 
ADDITIONAL COMMENTS:
  • Up to 75% travel required

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

 

 
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